Search
Close this search box.
SINOTOP MEATL

FAQ

Q1: Will you provide free samples? 

A: Of course, we can provide customers with free samples and express shipping service to all over of the world.

Q2: What product information do I need to provide to place an order?

A: Please kindly provide the product name, model, width, thickness, surface treatment requirement should you have and quantities you need to purchase.

Q3: Do you have MOQ?

A: Yes, our minimum order is a full 20 feet length for stick tubing. Please contact us for specific MOQ of other products.

Q4: Which port do you ship from?

A: There are three places where we have warehouses, namely Qingdao, Tianjin and Shanghai. Choose the most convenient port for shipment.

Q5: What are the terms of payment?

A: We support TT payments and irrevocable LC at sight.

Q6: May I customize the color or size?

A: Yes. Customization is available. Please make your request, our sales team and technical department will do the best to meet your requirements.

Q7: What are the certifications for your products?

A: ISO 9001 and SGS are available.

Q8: How long can the product be delivered?

A: We have materials in stock. In general, the delivery time is 15-20 days.

Q9: Which countries do you export to?

A: We have many years of experience in supplying steel worldwide. Partners come from Vietnam, the Philippines, the United Arab Emirates, Saudi Arabia, Brazil, Chile and other countries.

Q10: How to pack?

A: Can be packaged according to customer’s needs.